We stand behind all our products and offer them free of defect.
If you have purchased a metal die product from us and it is defective in anyway, please send it back to us for a full refund (see the address below).
If you have purchased digital cutting files from us, there are no refunds on any downloadable digital cutting files, EXCEPT in the case that a file may be defective and unrepairable. This would need to be checked and confirmed by us that the file is defective and unrepairable. If so, we would refund you in full for the amount you paid for the digital cutting file.
My Treasured Kutz
6333 42nd Street N.E.
Marysville, WA 98270
360-770-0169 (9:00am - 5:00pm PST)
If you are sent the incorrect product from which you ordered, or if the product is damaged in any way, we will pay for the return shipping costs.
All prices are in USD.